Mock audit by QuontinuIm
QuontinuIm, a food safety and certification consultancy company, was fascinated by the Satemwa case and was prepared to take on an assignment at the company in Malawi. As part of its own Corporate Social Responsibility policy, general manager Bart Bosch performed a mock audit at Satemwa, free of charge. He executed a realistic audit. However, the result of the audit was not the end point but just the kick off of a coaching process. The weaknesses and deficits formed the starting point for setting up improvement processes. An exciting and valuable exercise for all involved and a crucial step in the growth path of the company.